Chatbot

Answering Nodes

llm_answer and custom_answer, the two ways a flow branch actually ends and replies to the visitor.

  • AI answer, generates a natural reply, optionally grounded in whatever a knowledge retrieval node looked up earlier in the same turn.
  • Custom answer, replies with exact text you wrote, useful for legal wording, pricing you don't want paraphrased, or any answer that has to be word-for-word.
Both are terminal, once a branch reaches one, the turn is over.